Frequently Asked Questions
What will CityGuest do for me?
By providing short-term rental solutions, we assist property owners in maximising their income while minimising their workload. Our team handles the daily tasks associated with managing Airbnb and other short-term rental properties worldwide, which includes managing online listings, photography, pricing, guest communication, cleaning, laundry, provision of toiletries, and ensuring seamless guest check-in experiences.
Where does CityGuest operate?
We currently operate in the UK and Dubai. We are consistently expanding. If you have a property outside of these areas, you are more than welcome to get in touch with us.
Where will you list my property?
We offer a wide range of listing opportunities for your property, including all the major platforms such as Airbnb, Booking.com, HomeAway, VRBO, Spotahome, Expedia, Hotels and many more.
How can I earn more by going with CityGuest?
Our primary objective at CityGuest is to help you earn the maximum possible income from your property. Other than offering one of the best market rates there is, with no fixed fees or long binding periods, our team of seasoned hospitality professionals use a designed and comprehensive pricing strategy to ensure maximised monthly income. We take into account overall occupancy rates of the city, travel trends, location of the property, nearby events, seasonality, and competitor pricing, among others. Our expertise and insights ensure that your rental property will consistently generate high revenue throughout the year.
How much does the service cost?
We provide an all-inclusive property management package that covers everything from listing your property to maintaining it. The most significant advantage of our services is that we only charge a commission-based solution, with no fixed monthly fees. As a result, we can guarantee our clients the lowest possible costs while ensuring that their property is well-maintained and profitable.
Are there any setup, admin or onboarding costs involved?
Preparing your property for guests and ensuring a seamless experience with CityGuest is effortless, thanks to our convenient one-time onboarding fee. This fee encompasses the expenses associated with the entire setup process, including professional photos, copywriting an appealing online listing on several booking platforms, professional cleaning of your entire property, linen change for our first guests, price optimisation and a visit from our dedicated staff to guarantee your home is equipped with all the essential amenities for hosting guests and boosting your rental income. Nothing is paid upfront, the onboarding fee will be deducted from your first month's income.
